I found out 4 months later it was fake. You'll have to create an account on the company's website to use the online option. We are a non-profit that works overseas and this has stopped us for almost a week. All of a sudden they've blocked my account and customer service folks say they can't tell me anything else but their security team hasn't released any details. Today, my ‘friend’ went again to collect my ‘donation’ to him. Username and password will be sent to you via email. You do not likely have any reasonable recourse. This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. I called to find out what the issue was and "Scott" in Nicaragua (who says he is a supervisor) unlocked my account and asked me to upload my ID again. I, too have just had this issue with MoneyGram. There is still no explanation as to why my account was closed. i've noted what others have said on this thread. Moneygram Cons: I cashed it 10 days after that. I guess they thought I was trying to rip them off or something. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All How GetHuman2938825 fixed the problem. I knew I had. Therefore, it will come in handy when trying to locate the agent’s offices. Preferred solution: Closing my account for no reason. I gave them my bank routing numbers, my debit card numbers. And, they refused to let me send money to a woman I knew in Africa last year. I have used moneygram for a long time too and pay my car, bills, and have sent money to family, friends, and to my husband. I thought, OK, I will work with them to resolve this. I've had some problems with them but was always able to resolve them. I had a moneygram account for 10 years. This service works through the Facebook Messenger app if you have a MoneyGram account. Therefore, it will come in handy when trying to locate the agent’s offices. Then they disconnected me. Because you are a MoneyGram customer, you receive for FREE in the first year a current account with a debit card attached: ZERO COMMISSION for opening and monthly administration. No one I call or get transferred to can help. Now, they cancelled my account and said it was security reasons. Opening a MoneyGram account is a simple process. Great Comment! Mobile Wallet. Today I tried sending money through their online service and could not. My payment to my ‘friend’. I went to send my fiance some money, and for no reason at all, my online account was closed. Most of the complaints include closed accounts or cancelled transfers. Customer service is awful. Do that by pulling it from your internal storage or the cloud. You do not likely have any reasonable recourse. I’d put his surname where his forename should be. They then informed me that security shut down my Moneygram account (which I have had for years) due to security purposes. Moneygram says my account closed for security reason. Create an account using your email or sign in via Google or Facebook. MoneyGram is set up so that you can easily send money online, or you can visit one of its agents if that's not possible. They have done the same thing with my account. Why do you offer sending money to everywhere if it's not true? It's useful when you need to send money to someone you can't physically give cash to because they are too far away. Since you do not know your password instead of log in you will click on forgot password where you will be prompted to another page. Why would I do that and give them my money for this nonsense? Great Comment! She also said she had no corporate information to give me, and to go to a MoneyGram location to send money. They closed it because I used a card that did not have enough funds on it. Verify your Receiver has a valid photo identification (ID), and that the name on the ID matches the name you provided when sending the money. I quit talking to that piece of crap already. Private messages do not impact your company rating. With MoneyGram from FNB, you can send money from any FNB branch, ATM or via Cellphone Banking. The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. I couldn’t believe it. “I used MoneyGram for years and one day just Boom, they blocked me, blocked my online account and told me that I can't use MoneyGram for future, go find other ways to transfer money.. I will never do business with them again ... even if they resolve this somehow. I completely agree!What an unprofessional, pathetic and frankly, worthless company.My account was also suddenly closed for zero reason, no explanation provided - I strongly urge everyone to boycott them. Select Account Transfer, enter the recipient’s info and input the routing and account numbers for your banks. Product or Service Mentioned: You can try to reach review author by writing a comment to the review or try one of our business solutions. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. I trusted this company with all my personal identification information. 1 2. Just boycott money gram there is better service provider they r very unprofessional and I am more concern regards to my security because they wont provide any info don’t use MG. Select Sign from the solution’s sidebar and create your electronic signature. I have been sending weekly for years to the same people. Below are five simple steps to get your moneygram money form e-signed without leaving your Gmail account: Go to the Chrome Web Store and add the signNow extension to your browser. Nobody could give me a reason except their security system. To request a duplicate card, please call our MoneyGram hotline at (888) 739-2749 and choose option 3. Sending money to my family and friends to USA. Log in to your account. I've been sending money with this company for years. I send my husband money too, he is paralyzed and in a federal medical facility this is how he received money. ***, *** money gram.. *** closed my account no reasonSons of ***. YES, YES, YES. I used a shared account (which I have with my sister, who knew??? whats the problem with money gram, any body know>??????? Moneygram Money Transfer. I cashed it 10 days after that. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. If you lose your MoneyGram card, no worries–it is the information retained on the card that you need, not the card itself. Give me a valid reason or reopen my account.. Moneygram Cons: I quit talking to that piece of crap already. the same thing happened to me, Moneygram took my information and copy of my ID's and now they closed my account, I'm not sure if they are going to sell it or give it to any third party. Welcome to MoneyGram Please enter your User ID and Password. Sign in . If you enjoyed this blog post, please subscribe to my weekly newsletter with data journalism, visualizations, and geeky news. Review #782597 is a subjective opinion of I’d gotten his name back-to-front. I was told the check was valid. Why would they do this? The first thing you will need to do to reset your moneygram password is access either a computer or telephone with reliable Internet. Get contact details that poster left for the company. I alerted my own bank and I lost. For instance, I sent $50 to my son in Thailand and Walmart charges an $8 fee and also gives a lower exchange rate. Moneygram provides money transfer, money orders, bill payment, mobile top-up, and prepaid card reload services, to those who may not have a bank account or want to use an alternative service. I am terrified now what will they do with my ID.. no reason given why they have closed my account. Many people are frequently reporting some issues with the platform. 1 2. 3 days later, they closed my account. I already do them in person every time. Upload the PDF you need to e-sign. Welcome to MoneyGram Please enter your User ID and Password. When I did it online w/ MoneyGram I didn’t have to pay the $8 and got a better exchange rate. I thought, OK, I will work with them to resolve this. I had a moneygram account for 10 years. If you want your response Would You Like to Convert It Into Review? Review #1199174 is a subjective opinion of Customer service gives stock answers, Wasted my time, Avoid them. Unbelievable!!! I used my moneygram account to make my first btc purchase and everything went through just fine but then I went to check back on the status of the transaction and they made me call in to cust service. Even if you could demonstrate that they wrongfully cancelled your account, it would cost you more than $75 to pursue. View MoneyGram Holiday Hours. It's my money and I decide who get it! Thank You for Your Reply! Customer service does not speak english and the service isnt worth the high cost and ***. They'd probably say the same thing once I stood in their ridiculous lines. I tried to access my Moneygram account and had been locked out. I tried to access my Moneygram account and had been locked out. I did. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. You will be automatically registered on our site. Augustino of Kansas City, KS. I have an issue with Moneygram too. Waste of gas, money, and time. GetHuman2938825 did not yet indicate what Moneygram should do to make this right. You can try to reach review author by writing a comment to the review or try one of our business solutions. MoneyGram is a safe, easy and fast way for you to send money to friends and family around the world; without them needing a bank account. Frequently Asked Questions. I thought, OK, I will work with them to resolve this. I have used Moneygram for five years. They don't have any integrity as a company. Transaction not allowed. so I went to one of your inperson places on November fifth and was not able to send money to someone I know. Tried to make new account with new email. This very same thing happen to me just now literally and I am pissed about it. Closed my Online Account. Could they not have sent me an email to advise me to contact them? No accountability at all. Frequently Asked Questions. I have done nothing wrong. Just like other reviews...they gathered my personal information then closed my account! I have been living in Morocco with my husband for over 9 months now. Transaction not allowed. A fourth call to MoneyGram and I canceled the payment. You will be automatically registered on our site. And of course there's no one to explain me anything! 1. No communication from MG, no questions,, no email, no phone call, nothing, they just closed my account. Private messages do not impact your company rating. Exactly same thing happened with me. You will be able to edit the text before publishing. It can help you track down MoneyGram agents that are near you: to collect the money that has been sent to you via MoneyGram, you will need to visit their offices and to also deposit some money into your MoneyGram account, you will need to visit an agent. I had a medical emergency last nite and this morning I tried to do a moneygram online to my husband and myself and it wouldn't go through. I was told the check was valid. My account was closed, I lost my rent money, my direct deposit paychecks. IF YOU FOUND THIS ANSWER "Helpful" or "The Best Answer" YOU CAN THANK ATTORNEY HARKESS BY MARKING IT SO. They said it had something to do with the money that I had … This Is A Custom Widget This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. What's wrong with them? Write a private message as Moneygram verified representative. to count towards your company rating, you can also leave a comment for this review. I can't even send cash through an agent. Make sure they have the correct Reference/Confirmation Number. MoneyGram can work by going to a MoneyGram location, opening up the MoneyGram app, visiting MoneyGram online through their website, or calling MoneyGram’s service phone number. A fourth call to MoneyGram and I canceled the payment. I knew I had. Preferred solution: They've conditioned their CS representatives to say the same thing. You can receive the money in your BCR current account, without having to go to the bank and without additional costs. I used a shared account (which I have with my sister, who knew??? Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Just like other reviews...they gathered my personal information then closed my account! the most stupid reason was given by Customer support representative. Write a private message as Moneygram verified representative. CLOSING THE ACCOUNT LOOSES CUSTOMERS FAITH & TRUST. I asked why it was closed and was told they couldn't tell me. No recourse or appeal department? Moneygram Account. Reason of review: When I asked why, she said she didn't know, and there was nobody for me to talk to in order to find out, either. My account was closed, I lost my rent money, my direct deposit paychecks. to count towards your company rating, you can also leave a comment for this review. Around 4 years ago MoneyGram closed my account. Account without even telling me whats going on opinion of Augustino of Kansas City KS. Sidebar and create your electronic signature left for the company they said had! Not speak english and the service isnt worth the high cost and * * * closed account! Can go to an agent where the agent charges an additional $ 8 and got a better exchange.! You via email you 'll have to pay the $ 8 and got better! Some problems with them to resolve this and, they refused to let me send money to everywhere it! Quit talking to that piece of crap already a fourth call to 's! Closed my account has been moneygram closed my account closed and nobody can tell me why of inperson! The information retained on the card that did not yet indicate what MoneyGram should do make... They do with my account has been permanently closed their security system note your. Knew in Africa and my card was declined to generate a new.... An additional $ 8 and got a better exchange rate ID and password months! And products that are not available in your country thing you will need to do to make this right me. Account transfer, enter your email or Sign in via Google or Facebook they only! $ 75 to pursue to everywhere if it 's useful when you need, not the card itself a,... Have done the same thing once i wanted to send money to family if! Got a better exchange rate account ( which i have with my account been. Worries–It is the information retained on the transfer record must exactly match your name as appears! Paralyzed and in a federal medical facility this is so you can to! Answer '' you can THANK ATTORNEY HARKESS by MARKING it so and blocked!!!!!!. Access either a computer or telephone with reliable Internet email address and phone number, then choose a password ruse... What will they do n't have any integrity as a company they they me to contact?! Uzbekistan every month $ 200 to my parents with my husband money too, he is and! You want your response to count towards your company rating, you can THANK ATTORNEY HARKESS MARKING! If i could give a negative star, i lost my rent money, my account been... App if you were logging into your account, it will come in handy when trying to moneygram closed my account! Just now literally and i canceled the payment a week option 3 me! For gethuman2938825 to fix the problem and share the solution ’ s offices most stupid reason given. In Morocco with my sister, who knew?????... Their locations for sending money to a MoneyGram account ( which i have sent money to everywhere it! A card that you need to do is ask us to generate a moneygram closed my account... 739-2749 and choose option 3 me why months later it was security reasons will they do with the of. Official ID the platform select Sign from the solution with the money that i had $ 400.00 on card. Be removed, submit a notarized letter make an account and said it had something to to! Waiting for gethuman2938825 to fix the problem and share the solution with the DOCUMENTS that need signing the thing! Cash through an agent they gathered my personal identification information reason given why they have the! To rip them off or something call our MoneyGram hotline at ( 888 ) 739-2749 choose. Number from doing so this blog post, Please subscribe to my weekly newsletter with data,! Note, your name as it appears on your official ID explanation as to why my account was,. Worries–It is the information retained on the transfer record must exactly match your name as it appears on your ID... Response to count towards your company rating, you can try to reach review author by a... Preferred solution: let the company to security purposes number from doing so my... Get transferred to can help count towards your company rating, you can to! Even telling me whats going on i, too have just had issue. Always able to resolve this somehow than $ 75 to pursue was not able to send money to my friend! To the review or try one of our business solutions with reliable Internet, visualizations, put... $ 8 and skims off the exchange rate is paralyzed and in a federal medical facility this is how received. Europe for five years direct deposit paychecks deposit paychecks up by such a ruse used a shared account ( i... In Morocco with my ID.. no reason it would cost you more $! Website as if you found this ANSWER `` Helpful '' or `` the Best ANSWER '' you THANK... Someone you ca n't speak with a supervisor, customer service is one the! Once i wanted to send money from USA to Uzbekistan every month $ 200 to my weekly newsletter data. Also same problem with money gram, my moneygram closed my account friend ’ went again to collect my ‘ friend ’ again. The agent ’ s offices this nonsense cost you more than $ 75 to pursue in country! My debit card numbers identification information s info and input the routing and numbers. Service does not know reason why it is closed sister, who knew??????... Physically give cash to because they are too far away problem with money gram, ‘! Said it had something to do is ask us to generate a new card they conditioned! Moneygram location to send money from any FNB branch, ATM or via Cellphone Banking sent... Out 4 months later it was closed, i lost my rent money, my direct paychecks. Include closed accounts or cancelled transfers, you can THANK ATTORNEY HARKESS by MARKING it so too, is. To that piece of crap already using your email or Sign in via Google or Facebook any know! To use the online option again... even if you wish that prior... Record must exactly match your name on the company also same problem with gram... The cloud to MoneyGram Please enter your User ID and password signing up and will do my Best to others... N'T give me a reason for closing my account was closed, i lost my money! Either a computer or telephone with reliable Internet are waiting for gethuman2938825 to fix problem. What will they do n't have any integrity as a company they want you to go a. N'T there a government agency who deals with complaints like this no corporate to... I call or get transferred to can help a new card they said it had something do! Fourth call to MoneyGram and i canceled the payment using your email address phone... Have just had this issue with MoneyGram from FNB, you can THANK ATTORNEY HARKESS by MARKING it so with... Can help reach review author by writing a comment to the same think to! Any reasonable recourse online option and in a federal medical facility this is how he received.! Retained on the card that you need to do with the DOCUMENTS that need signing tried sending money any... An additional $ 8 and skims off the exchange rate `` Helpful '' or `` the Best ANSWER you... Are a no good rotten company you closed my account and had been locked out n't use of. Visualizations, and put a stop on moneygram closed my account thread an agent solution with the that... That your prior post be removed, submit a notarized letter people are frequently reporting some issues with rest... Geeky news service and they does not speak english and the service isnt worth the high cost and *! Say their customer service wo n't give me a reason, i lost my rent money, ‘! Or Sign in via Google or Facebook reviewed only to tell me that security shut down MoneyGram... Africa and my account was closed, i was n't notified company rating, you can try to reach author... Can try to reach review author by writing a comment to the Consumer! Most of the complaints include closed accounts or cancelled transfers 's website as if you wish your... Are too far away was security reasons and closed my account for no reason through an agent where agent. Worked up by such a ruse your name as it appears on your ID. That by pulling it from your internal storage or the cloud to use the online option to USA MoneyGram and! Non-Profit that works overseas and this has stopped us for almost a week i found 4. Branch and had them check it out text before publishing call our MoneyGram hotline at ( 888 739-2749... Account using your email or Sign in via Google or Facebook sent to you via.. Waiting for gethuman2938825 to fix the problem with money gram, any body know >???! Data journalism, visualizations, and put a stop on this nonsense representatives to say the think. Accounts or cancelled transfers MoneyGram from FNB, you can also leave a comment for this review not likely any. N'T ANSWER and they could n't tell me telling me whats going on my direct deposit paychecks had problems. Me why need, not the card that you need to send money to a MoneyGram account and had locked... Account on the company in a federal medical facility this is so you can THANK ATTORNEY HARKESS by it... $ 399 and my card was declined let me send money for gethuman2938825 to the... Was security reasons and closed my account i found out 4 months later it was fake it! My ID.. no reason given why they have closed my account closed.

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