However, I only managed less than 10 miles before my Display randomly switched into kilometres (again). Also is there no failover server in case the primary server fails? Hi John, Hi David, Here you can easily find and purchase the latest Map Update for your Toyota Navigation System. Thanks. They are also still promoting this feature in their promotional literature for the car, even though it doesn’t work satisfactorily. Try visiting the e-Store site without logging in.. https://www.toyota.co.uk/tme#/my-toyota/eStore. Enjoy! Thanks for getting in touch. Thanks for getting in touch with us. I’m still discovering and playing with it but couple things I noticed. 2) No on screen button to switch between Day/Night That should get you the internet to the headunit. Thanks for getting in touch. This offers drivers free map updates for the next three years via the MapCare program from HERE. In conclusion, the last two years have been a series of continuing annoyances and frustrations. The workaround is to reduce the number of tracks to below 1900. It is full of bugs. Traffic Announcement screen sometimes stays on screen after traffic announcement has finished and gone back to USB music. Thanks. As a result, traffic jams are not working through BT and reading SMS \ Mail. Thanks for getting in touch, that’s great to hear! I could write a catalogue of woes about it…but I’ll save Toyota the embarrassment. This website still says new software update was March 1st 2016! We are Toyota GB, in order to deal with your concerns you will need to contact Toyota in your region. Why is dab showing wrong text for station it keeps showing what on radio 2? New Proace Verso delivers at Geneva motor show Hi Simon, Once the download and format are both complete, unzip the downloaded update to the USB stick. Hi Steve, This particular issue has been noted and it should be addressed in future map updates. As many others have said – the Toyota is a good car which is let down by poor commitment to software. Thank you for your post. For me being able to search both the name and surname in phone book is a plus, also ability to switch on/off navigation voice during phone call. Hope this helps. Update My Maps Access to the most current maps will allow you to use your navigation system more conveniently and accurately. How the firmware updates work on Toyota Touch & Go How the firmware updates work on Toyota Touch & Go. Thanks for the reply. I think Toyota have ring fenced this site, perhaps we should be posting our complaints on social media. But I need the activation code to install it. Thanks for your comment. Also the ‘pathetic’ beep from the Speed Camera Alert can disappear too if the Media Volume is adjusted and one can only seem to have a decent alert if the SatNav’s Volume is set to a blaringly high level. i can use the phone – and play music from my phone. Below are the three changes: Please could you provide accurate instructions on how to download. I wanted to try it, but was unable to install it, as my_toyota_eu didn’t generate an activation code – with a message “There is no Activation Key present for this product”. Also, my car is just over 6 months old; do I get a free map upgrade as well, and if so when will this be available? Hi Gethin, +/-15 min. We can see that multimedia support are assisting you with this. Similarly you can contact your local dealer, you can find your local dealer here: https://www.toyota.co.uk/find-your-dealer.json. The update starts OK and gets through to “Package 6 of 7: Navigation / Version: v6.9.0WL /Overall progress 73% /Package progress 9%”. Not even an upgrade to the basic interface? Could you please confirm if there are any more future updates on the way so I can hold off until then? Problem is: Thanks for getting in touch with us. I will visit Here.com again, I was directed to such a website 2 years ago but due to having some sort of problem with it, Toyota assured me that my reports had been submitted to Navteq on my behalf. Once the owner has established a data connection with his mobile phone, apps can be installed directly onto the system from within the vehicle. Why is the update still not in the updates section? Thanks. This really is not a good advertisement and actually quite a shame compared to competitors with a functioning media system. How to buy an app with My Toyota – https://youtu.be/kCaWkWK-AXM. The UK website gives me the OM47896E PDF, which is apparently not for the “Go Plus” version, since it does not contain any information about Google Search, Wifi etc. Necessary cookies are absolutely essential for the website to function properly. We understand your frustration surrounding this issue. Turn the ignition on in your vehicle and allow the Touch 2 with Go unit to start completely. Hi there, With regards to the turn-by-turn list, it was found through customer feedback that the ‘speak next’ command was more useful so the turn by turn was moved to the 3 buttons. Navigation services have also been enhanced within the system. The cameras are on St. Mary’s Road, Moston, Manchester if that helps! Hi Keith, The system should really have both. Thanks. Many thanks. Thanks. After your upgrade you can then buy the connected services by simply visiting the e-store within the customer portal and downloading it yourself. Our technical team has not come across the not switching back concern, we have tested units and they all switch back as long as the phone has its hotspot on. Why is that? We’re sorry to hear this. In regards to your issues, have you taken your vehicle to your local dealer to ensure it is working properly? The road network of Europe and Russia is changing all the time. Many thanks. This will help us to diagnose the issue you’re having. It wasn’t there when I looked before SFAIK. Hi Chris, If you paid for the subscription you would get 3 years of connected services. Many thanks. No call on my phone. Many thanks. When will these problems be fixed please? I wanted to send a text using the standard templates, but when I went in to the screen the only one there was the ‘I will arrive at ‘ – the other standard ones plus the ones I created had gone! You have the option to opt-out of these cookies. What can I do? Upgrading is simple, just visit your local Toyota retailer for a seamless changeover, or you can update it yourself online via My Toyota. Software version: 6.8.1WL It would then play for a random period again before cutting out again (again, often after only a few seconds). Geneva motor show live updates Solving it by not sync the USB stick over and over again and maybe just offering a reset USB function that can be manuallly triggered to resync it if I really want to… that would save the resouces! Do Toyota really believe that they are better at software than Google, etc? Please check your internet connection.”. I just had my Rav4 Business Edition Hybrid map updated to ver 6.8 at your garage today. From 6.0 onwards, usb, any type, format, size, size (try as many as 3), with MP3 perfectly in line with the bitrate for the manual, cover, size, crashes after 40 seconds, or after 2 minutes of songs maybe the day after work. Thank you for your post. Hi Jordan, Toyota Touch 2 with Go. Thanks for all your feedback. This can be difficult because deleting this manually takes some knowledge related to Windows internal functioning. Have you managed to solve the issue? You can contact them on this email address: multimedia@toyota.co.uk. Also on the portal, I’m seeing a charge for the system update of £99 for Map Update 6.7.0L & 3Yr MapCare & Services. Hi Pablo, So now I can’t use the standard templates OR create my own to replace them. This effectively rendered the USB music function unusable. I had similar problems with my Samsung S7, and they are remedied by the Blue Car Tethering app by Jesus Iglesias. Hi Michael, oncoming traffic), the sat nav somehow thinks you have gone past the turning and starts recalculating! Page 1 "Touch & Go" "Touch & Go Plus" Owner's manual...; Page 2 Touch_Go_Plus_OM20B71E.book Page i Thursday, September 20, 2012 12:03 PM Foreword Foreword COMMON ILLUSTRATIONS FOR ALL VEHICLE MODELS In this manual, illustrations showing the typical “Touch & Go (Plus)” layout, USB port and rear view camera location, etc. It was working 100% prior to the upgrade is there a way to hard reset the system and reinstall the software? Many thanks. Mervyn, apologies..I should have mentioned that I got the same message that I had purchased it before…interesting..I just carried on and downloaded it. On the choices we can influence we also have to assess various customer preferences whilst keeping the final price as competitive as possible. Is there a number I can call to speak to someone and get this sorted out quickly? We can confirm that there will be an update coming this May. Touch that and it repeats the last instruction.. Actually works well once you realise . This doesn’t work. It’s not intuitive, it’s not useful, it doesn’t do the job at all. I mean it’s very unclear to me, what exactly the process of “syncing” contains as the ID3 tags are obviously well processed because the menu is showing albums, artists and so on properly. I posted to this blog about 13:00 yesterday but it still hasn’t appeared, yet there have been 2 posts today – why would this be? Tap on “OK”. I have issues with my speed camera alerts on my Satnav. I even paid the stupid £99 3yr map service to try and get it and it’s still not there! Thanks for your post. Unfortunately, we don’t have an online forum but we do pass these comments onto our team. Thanks for getting in touch. As this is not a vehicle defect and the information is managed by a database which, in turn, is managed by the petrol station. I’m anxious to try 6.8.1HW, because the previous version is very buggy. How the firmware updates work on Toyota Touch & Go. However there are still navigation and speed limit errors which I reported to Toyota nearly 2 years ago after I bought my car – any idea why these haven’t been corrected in the new maps please? Another problem is exactly what update file I should be downloading? Thanks for getting back to us. We are very sorry to hear of your issues. That’s because of my previous experience (communication started with requests of VIN numbers, … – which are surely not needed to solve multimedia issues). Speed limit changes are verified by customer notification via here.com with the local police force & council. 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